Privacy Policy

Effective Date: 26 September 2024

WaveInk Limited (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website http://waveink.co.uk/, contact us, or use our services.

1. Who We Are

• Company Name: WaveInk Limited
• Primary Address: The Eight by Iliad Homes, 31E Cornwallis St, Liverpool L1 5FA, United Kingdom
• Registered Address: 15, Heysmoor Heights, Liverpool L8 0PY, United Kingdom
• Phone: +44 7342 363191
• Email: info@digital.com
• Services: Computer support and services in Liverpool, England

2. Information We Collect

• Personal Information: Name, email address, phone number, business details, and billing information.
• Technical Information: IP address, browser type, device details, and usage data when you access our website.
• Service Information: Data you provide when requesting or receiving computer support and related services.

3. How We Use Your Information

• Provide and manage our services.
• Respond to inquiries and customer support requests.
• Process payments and issue invoices.
• Improve our website and service offerings.
• Comply with legal obligations.

4. Sharing of Information

We do not sell or rent your personal information. We may share information only in the following circumstances:

• With trusted service providers who assist in delivering our services (e.g., IT support tools, payment processors).
• When required by law or regulatory authorities.
• To protect our rights, safety, or property.

5. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal requirements, and resolve disputes.

6. Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

Under UK data protection laws (including UK GDPR), you have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request deletion of your personal data where applicable.
• Object to or restrict processing of your data.
• Request data portability.

To exercise your rights, please contact us at info@digital.com.

8. Cookies

Our website may use cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: